How to Retrieve Your Genshin Impact Account

Ever started up Genshin Impact only to find yourself staring at the login screen, confused and thinking, ‘How do I get my account back?’ If that’s you, fear not! We’re diving straight into how you can retrieve your Genshin Impact account, so you can get back to exploring Teyvat in no time.

So, lost your Genshin Impact account? Let’s look at how you can recover it and dive back into the action.

Short Answer: Reach Out to Customer Support

The fastest way to get your Genshin Impact account back is by contacting miHoYo’s customer support. Yes, it’s that simple! You’ll need to provide them with as much information about your account as possible. This includes your account name, the email address you used to register, and any receipts from in-game purchases (if applicable).

Customer support will then guide you through the recovery process. It may take a bit of time, depending on the details you have at hand, but it’s the most reliable method to retrieve your account.

Turn Your Genshin Impact Adventure into Real Rewards with Playbite

Got your account back and ready to earn rewards while playing? Download the Playbite app! With Playbite, you can play casual games and win real prizes, like official App Store and Play Store gift cards, perfect for getting Mora, Primogems, and any other in-app currencies in Genshin Impact. It’s a win-win: enjoy fun games on Playbite and earn rewards to enhance your Genshin Impact experience!

In case you’re wondering: Playbite simply makes money from (not super annoying) ads and (totally optional) in-app purchases. It then uses that money to reward players with really cool prizes!

Join Playbite today!