How to Tell SHEIN You Didn’t Get Your Package

Wondering what to do when your trendy haul from SHEIN doesn’t show up? You’re not alone! Let’s dive into how you can quickly let SHEIN know you didn’t get your package.

If you eagerly awaited a SHEIN package that never arrived, keep reading to find out the steps you should take to resolve this issue.

Steps to Report a Missing SHEIN Package

First things first, don’t panic! SHEIN has a straightforward process for situations like this. Here’s the scoop: Login to your SHEIN account and head to the “My Orders” section. Find the order in question and click on “View Details.” From there, you should see an option to report the missing package.

It’s also smart to check the delivery details and tracking information just in case there’s a simple explanation, like a minor delay or a mix-up with the delivery address. If the tracking shows as delivered but the package is nowhere to be found, it’s definitely time to report it through the SHEIN app or website.

Turning Missing Packages into Playtime with Playbite

While waiting for a resolution on your SHEIN order, why not turn that frown upside down? Playbite offers a fun way to pass the time and even earn rewards like official SHEIN Gift Cards. Yes, you read that right! By playing casual mobile games on the Playbite app, you can collect points and redeem them for gift cards that can be used on SHEIN’s website or app. It’s a win-win situation. So, download Playbite, and start playing your way to more SHEIN goodies!

In case you’re wondering: Playbite simply makes money from (not super annoying) ads and (totally optional) in-app purchases. It then uses that money to reward players with really cool prizes!

Join Playbite today!