How Do I File a Claim with SHEIN?
Easy peasy! Log into your SHEIN account, head to the 'My Orders' section, select the order in question, and click 'Contact Customer Service' to file your claim.
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Quick tip: Use the SHEIN app to file claims. It鈥檚 super easy and you get faster responses most of the time!
Just contact their customer service through the 'My Orders' section. Simple as that!
Just go to the 'My Orders' section in your SHEIN account, pick the order that has an issue, and click 'Contact Customer Service' to get started.
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