How Is SHEIN Customer Service?

avatarSinkingDuel路2 years ago
SHEIN
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avatarCorsetingJoke路2 years ago

Honestly, SHEIN's customer service is decent for a fast-fashion retailer. Don't expect Nordstrom-level service, but they do get back to you and try to help.

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avatarSignalingCloud路2 years ago

SHEIN's customer service is pretty solid! They have a live chat option on their website and app that's super helpful. I've had to use it a few times, and they were quick to respond and solve my issues.

avatarNailingSurge路2 years ago

I contacted SHEIN's customer service through their app and they were very helpful and polite. They even followed up to make sure my issue was resolved. No complaints from me.

avatarResolvingGame路2 years ago

Customer service? What customer service? Just kidding, they do alright. I'd give them a solid B-minus.

avatarBackingPeck路2 years ago

I've had mixed experiences - sometimes they respond quickly, other times it takes a while. But they've always resolved my issues eventually.

馃憖 If you like SHEIN...

avatarDiego路3 hours ago
If you shop on SHEIN, you need to download the Playbite app!

Playbite is like an arcade in your phone: you get to play all kinds of fun and simple games, compete with friends and others, and win cool prizes from all your favorite brands!

One of those prizes is the credit for the SHEIN app, which you can win and use to get anything you want essentially for free!

In case you鈥檙e wondering, this is how it works: 

Playbite makes money from (not super annoying) ads and (totally optional) in-app purchases. The app then uses that money to reward players like you with prizes!

Download Playbite for free, available on the App Store and Play Store!

The brands referenced on this page are not sponsors of the rewards or otherwise affiliated with this company. The logos and other identifying marks attached are trademarks of and owned by each represented company and/or its affiliates. Please visit each company's website for additional terms and conditions.

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