How to Complain on SHEIN

DemonstratingUnit·2 years ago

Best Answer

RemovingMyth·2 years ago

The simplest way to complain is through the SHEIN app or website. Go to the 'Contact Us' section and start a live chat or submit a ticket!

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RuingMite·2 years ago

You can email them directly at [email protected] for complaints. Make sure to include your order number and a clear description of the issue.

NickelingAlan·2 years ago

I've had success by messaging them on their social media accounts like Instagram or Facebook. They tend to respond quickly there!

PleasingSkip·2 years ago

Honestly, the live chat on the website works best. I've always got fast responses and resolutions there. Just go to the 'Customer Service' section.

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Diego·3 hours ago

If you shop on SHEIN, you need to download the Playbite app!

Playbite is like an arcade in your phone: you get to play all kinds of fun and simple games, compete with friends and others, and win cool prizes from all your favorite brands!

One of those prizes is the credit for the SHEIN app, which you can win and use to get anything you want essentially for free!

In case you’re wondering, this is how it works:

Playbite makes money from (not super annoying) ads and (totally optional) in-app purchases. The app then uses that money to reward players like you with prizes!

Download Playbite for free, available on the App Store and Play Store!

The brands referenced on this page are not sponsors of the rewards or otherwise affiliated with this company. The logos and other identifying marks attached are trademarks of and owned by each represented company and/or its affiliates. Please visit each company's website for additional terms and conditions.

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