How to Report Damaged Item on SHEIN

avatarTrainingLace2 years ago
Best Answer
avatarRegulatingHale2 years ago

Easy peasy! Just log into your SHEIN account, go to 'My Orders,' find the order with the damaged item, and click 'Return and Refund.' Provide the necessary info and photos, and they'll take care of the rest!

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More Answers

avatarAutocancellingWeek2 years ago

Open the SHEIN app, head to your orders, and click on the support link for the specific item. They make it simple to resolve.


avatarRequestingFinal2 years ago

Honestly, the customer service chat on their app is the fastest way to get help. Just explain the issue and attach a photo!


avatarReplyingTheft2 years ago

Contact their customer service through the SHEIN app or website, and they typically respond pretty quickly to help resolve the issue. Attach some pics of the damage too!

馃憖 If you like SHEIN...

avatarDiego3 hours ago
If you shop on SHEIN, you need to download the Playbite app!

Playbite is like an arcade in your phone: you get to play all kinds of fun and simple games, compete with friends and others, and win cool prizes from all your favorite brands!

One of those prizes is the credit for the SHEIN app, which you can win and use to get anything you want essentially for free!

In case you鈥檙e wondering, this is how it works: 

Playbite makes money from (not super annoying) ads and (totally optional) in-app purchases. The app then uses that money to reward players like you with prizes!

Download Playbite for free, available on the App Store and Play Store!

The brands referenced on this page are not sponsors of the rewards or otherwise affiliated with this company. The logos and other identifying marks attached are trademarks of and owned by each represented company and/or its affiliates. Please visit each company's website for additional terms and conditions.

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