How Do I Deactivate My PSN Account as Primary Online?
Log into your PS5, navigate to Settings > Users and Accounts > Other > Console Sharing and Offline Play, and disable it.
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Just call Sony support; they can deactivate all consoles associated with your account in case you've lost access.
To deactivate your PSN account as primary on your console, go to Settings > Account Management > Activate as Your Primary PS4, and select Deactivate.
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